Sign in with your OctaPass account
Use your OctaApp login details to sign in to OctaPass quickly and securely.
OctaApp
OctaApp: Streamline Your Donations
OctaApp helps donors save time and stay informed while managing their plasma donations.
Key Features of OctaApp:
Key Features of OctaApp:
- Locate plasma centers
- Access OctaPass
- Check card balance
- View donation dates
- Track donation levels
- Refer a friend
- Payment estimator
Download the App
Locate plasma centers
Locate plasma centers
Access OctaPass
Access OctaPass
Check card balance
Check card balance
View donation dates
View donation dates
Track donation levels
Track donation levels
Refer a friend
Refer a friend
Payment estimator
Payment estimator
OctaPass
Simplify Your Arrival with OctaPass
What is OctaPass?
OctaPass is a digital health questionnaire that you can complete before arriving at your donation center. It speeds up your check-in process by allowing you to skip signing in at our kiosks.
Download OctaApp
You now have access to OctaPass with the OctaApp.
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Complete your questionnaire ahead of time
Fill out your health questionnaire in the app before arriving to donate. You’ll receive a QR code to scan at your center, letting you skip the kiosk and speed through your screening process.
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Valid only on your donation day
Be sure to complete your questionnaire within 2 hours of arriving at the center. It’s only valid for the same-day donation and cannot be used for future dates.
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Use OctaPass
OctaPass can be used at any location you choose to donate at. Check the FAQ section for any further questions.
OctaRewards
OctaRewards: Earn More While Making a Difference
OctaRewards lets you earn points for exclusive perks like Express Passes, e-gift cards, and more. This is our way of thanking valued donors like you.
Download OctaApp
FAQs
Frequently Asked Questions (FAQs)
Who do I contact if I have issues with the app, OctaPass, or my rewards?
Reach out to your local donor center or contact a donor support advocate via phone.
Can I schedule appointments through the OctaApp?
No, appointments are only available on our website for new donors.
How do I check my payment balance?
Your card balance and payment history are available in the app under the “My Payments” section.
Can I use OctaPass at any donation center?
OctaPass is only valid at your designated “home” center. Make sure your profile is updated with the correct location.
Do I need to print my OctaPass QR code?
No printing is necessary. You can show the QR code on your phone at check-in.
How do I join OctaRewards?
Donors are auto enrolled after their first donation and will unlock their OctaRewards portal in their app after 7 donations.
How do I earn points for OctaRewards?
You earn points for each donation, referrals, and participating in promotions. Points can be redeemed for e-gift cards.
Where can I check my rewards status?
Log into the OctaApp and navigate to the “Rewards” section to view your points and tier level.
Do my points expire?
Points do not expire.
Can I access OctaPass and OctaRewards without the OctaApp?
You can access OctaPass on our website using this link. OctaRewards are only available on OctaApp.
Have more questions? Feel free to contact us via phone or visit your nearest donation center for assistance.
Ready to make a difference?
Find a Center
We’re excited you are considering donating plasma with us.