Contact Us

Plasma Donation Centers

Looking for the hours, phone number, or address for your local Octapharma Plasma donation center? Search by state or ZIP code on our Octapharma Plasma donation center page.

Questions About Prepaid Debit Cards

Please call (866) 326-8689 or visit Wirecard online.

Questions & Concerns

The best place to start is with the management team at your local Octapharma Plasma donation center. If you’ve already shared your feedback with center staff and still need help, please email the Donor Relations department as the next step:

Donor Relations

*Emailing your question or concern and including your full name, donor ID, center location, and contact information is the most efficient way to get a prompt response. The Donor Relations phone line requires the same information if leaving a voicemail message (704) 654-4970, and calls are returned after emails.

Job Openings

Visit our online job board, where you can see current openings and apply online.

If you have questions about our job board or hiring process and can’t find the answer in our Careers FAQs, you can email

Donor & Patient Stories

Want to share your personal story? Tell us* what plasma makes possible for you or someone you care about using the form below.

* By submitting this form, you give Octapharma Plasma permission to contact you and / or use your story on our website, in our advertising or other materials. All fields are required.

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Corporate Office

Octapharma Plasma, Inc.
10644 Westlake Dr.
Charlotte, NC 28273

(704) 654-4600 (phone)
(704) 654-4700 (fax)

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