Contact Us

Questions & Concerns

The best place to start is with the management team at your local Octapharma Plasma donation center. If you’ve already shared your feedback with center staff and still need help, please complete the feedback form below as the next step:

*Completing the Donor feedback form is the most efficient way to get a prompt response. If you prefer to leave a voicemail message on the Donor Relations phone line (704) 654-4970, please include your question or concern , your full name, donor ID, center location, and contact information.

Donor Feedback Form
* required fields

Your information is being processed.

Plasma Donation Centers

Looking for the hours, phone number, or address for your local Octapharma Plasma donation center? Search by state or ZIP code on our Octapharma Plasma donation center page.

Questions About Prepaid Debit Cards

Please call (866) 326-8689 or visit Wirecard online.

Job Openings

Visit our online job board, where you can see current openings and apply online.

If you have questions about our job board or hiring process and can’t find the answer in our Careers FAQs, you can email

Corporate Office

Octapharma Plasma, Inc.
10644 Westlake Dr.
Charlotte, NC 28273

(704) 654-4600 (phone)
(704) 654-4700 (fax)

Share your story

What has plasma made possible in your life?

Tell us

Connect with us

Find more news, events, and donor tips.


Find your local Octapharma Plasma donation center:

Enter your

Please enter a valid 5 digit zip code.

Please enter a valid 5 digit zip code or choose your state.