How to Contact Us
We’re here for you
Visit your Center
Find your local center’s contact details, hours, and location information.
Contact a Donor Advocate
Reach out to our donor support team for help with questions, concerns, or feedback by calling 704-654-4970 between 9 AM EST and 10 PM EST, Monday through Friday.
Donor Portal
Log in to the Donor Portal to view test results, referral information, eligible donation dates, and more.
Download OctaApp
Use OctaApp to easily track donation dates, access OctaPass, view your payment estimator, earn loyalty rewards, and more.
FAQs
Browse our frequently asked questions for quick answers about donating, eligibility, and more.
Ready to make a difference?
Find a Center
We’re excited you are considering donating plasma with us.